Privacy Policy

Blissful Media ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or opt into our SMS messaging program.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following types of information:

• Contact Information: Name, email address, phone number, and business name when you submit a form or book a call
• SMS Data: Your mobile phone number and message history when you opt into our SMS program
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs
• Communications: Records of your correspondence with us, including emails and support requests
• Business Information: Details you share about your auto detailing or other business during consultations

We use the information we collect to:

• Provide, operate, and improve our marketing and lead generation services
• Send SMS messages you have opted into (appointment reminders, updates, promotional offers)
• Respond to your inquiries and provide customer support
• Send marketing communications (you may opt out at any time)
• Analyze usage trends and optimize our website and services
• Comply with legal obligations and enforce our Terms of Service
• Protect against fraud and unauthorized access

Our SMS messaging program is subject to the following data practices:

• Opt-In Required: We only send SMS messages to individuals who have expressly consented to receive them
• No Selling of Phone Numbers: We do not sell, rent, or share your mobile phone number with third-party marketers
• Suppression Lists: When you opt out, your number is added to a suppression list to prevent future messages
• Opt-Out: Text STOP at any time to be removed from our SMS list
• Help: Text HELP for program information or contact us directly

We may share your information with:

• Service Providers: Third-party vendors who assist with our operations (email delivery, SMS platforms, analytics, CRM tools) — bound by confidentiality obligations
• Business Partners: Only with your consent or as necessary to provide services you've requested
• Legal Requirements: When required by law, court order, or to protect our rights and the safety of others
• Business Transfers: In connection with a merger, acquisition, or sale of assets, with appropriate notice to you

We do not sell your personal information to third parties.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, maintain our business records, and comply with legal obligations. SMS opt-in records are retained for a minimum of 4 years to comply with telecommunications regulations.

You may request deletion of your personal data at any time (subject to legal retention requirements).

We implement industry-standard security measures to protect your personal information, including:

• Encrypted data transmission (SSL/TLS)
• Access controls limiting data access to authorized personnel
• Regular security assessments of our systems and processes
• Secure storage of contact and SMS data

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct inaccurate or incomplete information
• Deletion: Request that we delete your personal information (subject to legal requirements)
• Opt-Out of SMS: Text STOP to any message or contact us directly
• Opt-Out of Marketing Emails: Click "unsubscribe" in any marketing email
• Do Not Sell: We do not sell personal information — no opt-out required

To exercise these rights, contact us at the information below.

We use cookies and similar tracking technologies to improve your experience on our website. These may include:

• Essential Cookies: Required for the website to function properly
• Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics)
• Marketing Cookies: Used to deliver relevant ads on platforms like Facebook (Meta Pixel)

You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.

Our website may contain links to third-party websites. This Privacy Policy applies only to Blissful Media's services. We encourage you to review the privacy policies of any third-party sites you visit, as we have no control over their practices.

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

Our data practices comply with applicable laws and regulations, including:

• Telephone Consumer Protection Act (TCPA)
• CAN-SPAM Act
• CTIA Messaging Principles and Best Practices
• FCC Regulations
• Texas data privacy laws and applicable state regulations

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising under this policy shall be subject to the exclusive jurisdiction of courts located in Texas, unless otherwise resolved through binding arbitration as outlined in our Terms of Service.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via SMS or email. Your continued use of our services after such changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or wish to exercise your data rights:

• Phone: (512) 877-8134
• Website: blissfulmediatx.com
• SMS: Text HELP to any of our messages